Medicaid Service Coordinator (MSC)
As Medicaid Service Coordinator Melissa assists individuals with developmental disabilities and their families in gaining access to services and supports appropriate to their needs. She uses a person-centered planning process in developing, implementing and maintaining an Individualized Service Plan. Melissa has built strong relationships with the individuals she works with as well as their families.
Melissa Parmenter graduated from Little Valley Central School in 1996 earning her advanced regents diploma with primary electives in art. She later went on to study Human Services at JCC earning an A.A.S. degree. Melissa is a mother of two and a step-parent of two who have blessed her with three grandchildren. Melissa worked at a local school for many years as a teaching assistant where she fell in love with working with children with disabilities. She began working at our agency in February of 2016 and became part of our “family” almost immediately. She is dedicated, hardworking, honest, reliable and kind to all.